1. Introduction & Scope of Policy
Our Commitment
Your privacy is our top priority at Cabaji. This Privacy Policy clearly sets out what we do — and do not do — with your information.
This Privacy Policy applies to the Cabaji online gaming platform (cabaji.bet) and all associated services. By visiting the Cabaji website, opening an account, or using any of our services, you are deemed to have accepted the terms of this Privacy Policy.
We believe that earning a player's trust starts with protecting their data. That's why Cabaji follows international data protection standards (GDPR-aligned practices) and handles your personal information with the utmost respect.
In this Privacy Policy, "personal information" refers to any data that can directly or indirectly identify you — such as your name, mobile number, email address, physical address, or financial details.
2. What Information We Collect
Cabaji only collects information that is necessary to provide you with the best possible service. No excess or irrelevant data is collected.
Directly Collected Information
When you register with Cabaji or use our services, the following information is collected:
| Data Type |
Example |
Why It's Collected |
| Identity Information |
Full Name, Date of Birth |
Age Verification & KYC Process |
| Contact Information |
Mobile Number, Email |
Account Communication & Security |
| Address Information |
Current and Permanent Address |
KYC Verification & Legal Requirements |
| Financial Information |
BKash/Nagad Number, Bank Details |
Transaction Processing & AML Policy |
| Identity Document |
NID, Passport |
Identity Verification & Security |
Automatically Collected Information
When you use the Cabaji website, certain information is collected automatically. This is used to improve the site's performance:
- IP address & device information (operating system, browser)
- Login/logout time and date
- Page visit history & click patterns
- Gaming Activity & Transaction History
- Cookies & Session Data
Important Information
Cabaji never stores your full payment card number or bank password. Payment information is always processed in encrypted and tokenized form.
3. How Your Information Is Used
Cabaji uses your personal information only for specific, legitimate purposes. Every reason your data is used is clearly outlined below.
Your registration details are used to create your account, complete KYC verification, and ensure secure login. Without this, we would not be able to provide you with the proper service.
Your payment information is used to process deposits, withdrawals, and other financial transactions. Records of each transaction are retained for legal purposes.
Your contact details are used to send account updates, promotional offers, security alerts, and important announcements to your mobile or email. You can opt out of promotional messages at any time through your settings.
Your data is analyzed to detect unusual activity, prevent account compromise, and ensure compliance with AML policies — all to keep your account secure.
Your usage patterns are analyzed to improve the Cabaji website experience, game variety, and customer support. This analysis is always conducted anonymously.
4. Data Sharing & Disclosure
Cabaji never sells your personal information to third parties. However, limited data may be shared in certain specific circumstances:
🏦
Payment Processors
Only the information necessary to process a transaction is shared with payment partners such as bKash, Nagad, Rocket, or your bank.
⚖️
Legal Authority
Data may be shared under legal obligation if a court order or government directive is received.
🔍
Verification Services
Relevant information may be shared with trusted identity verification services for KYC purposes.
🛡️
Fraud Prevention
Information may be shared with regulatory authorities to prevent money laundering or fraud.
Important
Beyond the reasons stated above, Cabaji does not share your personal information with any advertisers, marketers, or other companies. Your privacy is something we treat as non-negotiable.
5. Data Retention & Duration
Cabaji only retains your data for as long as it is needed or required by law. Once that period ends, your information is securely deleted.
| Data Type |
Retention Period |
| Account & Registration Information |
5 years after account closure |
| Transaction Records |
7 years (as required by law) |
| KYC Documents |
5 years after account closure |
| Communication History |
2 Years |
| Log & Session Data |
90 days |
| Marketing Preferences |
Until consent is withdrawn |
Your data is stored on Cabaji's secure servers, protected by firewalls and encryption. Backups are performed regularly, and access is restricted to authorized personnel only.
6. Cookie Policy
The Cabaji website uses cookies to enhance your experience. Cookies are small text files stored in your browser.
Cookie Type
- Essential Cookies: Required to keep the website running. Disabling these cookies will prevent the site from functioning properly.
- Performance Cookies: Analyzes page load speeds and identifies pages with recurring issues.
- Functional Cookies: Remembers your language, theme, and login preferences.
- Analytics Cookies: Used to analyze user behavior and improve our services.
Cookie Controls
You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may cause some features to not work properly. Cookie controls vary by browser — look under your browser's "Settings" or "Privacy" section to manage them.
7. Your Rights
As a Cabaji account holder, you have the following rights over your personal data. Contact our support team to exercise any of these rights.
👁️
Right to Access
You can request to find out what data we hold about you and receive a copy of it.
✏️
Right to Rectification
If any of your information is incorrect, you can request a correction. We will update it within 7 business days.
🗑️
Right to Erasure
If you close your account or request deletion, all data beyond what is legally required to be retained will be permanently removed.
🚫
Right to Object to Processing
You can object to your data being used for marketing purposes. Once you raise an objection, we will stop using your data for that purpose.
📦
Right to Data Portability
You can request a download of your data in a standard format (CSV/JSON).
⏸️
Right to Restrict Processing
In certain circumstances, you may request that the processing of your data be temporarily restricted.
Response Time
We will respond to any rights request within 30 days. For complex requests, this may extend up to 60 days, and we will notify you in advance.
8. Security Measures
Cabaji follows the highest industry security standards to protect your data. Our security measures are multi-layered and continuously updated.
- 256-bit SSL/TLS Encryption: All data transfers are fully encrypted.
- Two-Factor Authentication (2FA): Additional OTP verification at login.
- Firewall Protection: Advanced firewall systems are in place to block unauthorized access.
- Regular Security Audits: Third-party security experts conduct regular system audits.
- Data Masking: Sensitive information is always masked when displayed.
- Access Control: Only authorized personnel have access to specific data.
- Suspicious Activity Detection: An AI-powered system instantly detects unusual login activity or transactions.
In the Event of a Data Breach
In the event of a data breach, Cabaji will notify the relevant authorities and affected users within 72 hours, and will take immediate steps to resolve the issue.
9. Protection of Minors' Data
Cabaji is strictly an adults-only platform (18+). We do not collect or store data from anyone under the age of 18 under any circumstances.
- Age verification is in place at the time of registration.
- If we become aware that any data from a minor has been collected, it will be deleted immediately.
- Parents can verify whether an account exists in their child's name.
- Upon discovering an account belonging to a minor support@cabaji.betto get in touch.
10. Contact & Complaints
For any questions, concerns, or complaints about our Privacy Policy, contact our Data Protection Team directly. We're always here to help.
Data Protection Officer
Email: support@cabaji.bet — For privacy-related requests, please include "Privacy Request" in the subject line. We will respond within 30 days.
If you believe your privacy rights have been violated and have not received a satisfactory resolution from Cabaji, you have the right to file a complaint with the data protection authority in your country.
Policy Updates
This privacy policy may be updated from time to time. For significant changes, a notification will be sent to your registered email or mobile number. The latest version of the policy will always be available on this page.