From opening an account to payments, bonuses, and game rules — we've got you covered every step of the way. Browse the topics below or talk directly to our support team.
Select your issue from the categories below
Step-by-step guide to opening a new account, KYC verification, and assistance with profile updates.
Complete guide to depositing and withdrawing via bKash, Nagad, Rocket, and bank transfer.
Terms and conditions for welcome bonuses, cashback, free spins, and VIP rewards.
Password reset, two-factor authentication (2FA), and the best ways to keep your account secure.
Betting rules, understanding odds, live betting, and match cancellation policy.
Rules and technical support for slots, baccarat, roulette, and Live Casino games.
Download and installation guides for Android and iOS apps, plus troubleshooting for app-related issues.
Budget limits, self-exclusion, gaming breaks, and contact information for support.
Open your Cabaji account in just a few steps and claim your bonus.
Create a strong password using your mobile number or email. Enter your name and date of birth accurately — these are difficult to change later.
After registration, an OTP code will be sent to your mobile. Use it to activate your account. If you don't receive the code, try again after 60 seconds.
Upload a clear photo of your National ID (NID) or passport. Verification is usually completed within 24 hours.
Once your account is verified, make your first deposit via bKash, Nagad, or Rocket and receive an instant 100% welcome bonus.
You're all set. Dive into cricket betting, Live Casino, or slots — start wherever you like.
Depositing and withdrawing on Cabaji is quick and straightforward. Full details on each method are listed below.
If you experience any issue with a deposit or withdrawal, save the transaction ID and report it to support within 24 hours. Claims older than 48 hours become significantly harder to process.
Getting help on many online platforms can be a real hassle — calls go unanswered and emails take days to get a reply. Cabajiat Cabaji, the experience is entirely different. Our Help Center is built with Bangladeshi users in mind — where you can communicate in Bengali, explain your issue clearly, and get a quick resolution.
Our support team is available 24/7, all week long. Even if your deposit gets stuck at 3 AM, reach out on Live Chat — someone will respond right away. At Cabaji, we believe fast and genuine support is the mark of a great platform.
Our help center has detailed guides, step-by-step video tutorials, and answers to frequently asked questions. Most common issues — like a forgotten password, a bonus that hasn't credited, or a stuck withdrawal — can be resolved right here in the self-service section.
The Cabaji support team does more than just fix technical problems — they can help you understand game rules, place bets correctly, and meet bonus requirements. New users often ask things like "Which game should I start with?" or "Which games can I use my welcome bonus on?" Our support team is always ready to answer.
For technical issues such as a game crashing unexpectedly, a frozen screen, or a payment gateway not working, our technical team acts quickly. Once you report the issue, we log it and resolve it as fast as possible. If a game cuts out mid-session and your bet amount has been deducted, we investigate the matter and make a fair decision.
Any major account changes on Cabaji — such as updating your mobile number, changing your bank account, or requesting account closure — will require identity verification. This is purely for your protection, to prevent anyone else from making unauthorized changes to your account.
Our help center has a dedicated section for Responsible Gaming. If you feel your play is becoming a habit or going beyond your budget, you can set a deposit limit or temporarily suspend your account yourself. Cabaji wants you to play in a healthy, enjoyable way.
Find answers to the most commonly asked questions here
Cabaji's support team is always here for you, whatever the issue
For the fastest resolution, use Live Chat
Online NowFor detailed issues, reach out to us via email
support@cabaji.betJoin our support channel on Telegram
Active 24/7Get help via WhatsApp
Fast ResponseOur expert support team is ready to help. Reach out now and get a fast resolution.